Shipping policy
At PrimePaks.store, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand how we process and ship orders.
Order Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Locations
We currently ship all over Pakistan. International shipping may be added in the future.
Estimated Delivery Time
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Major Cities: 2–4 business days
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Other Cities / Remote Areas: 3–6 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout.
We may offer free shipping on selected products or promotions from time to time.
Cash on Delivery (COD)
Cash on Delivery is available for most locations across Pakistan. Please ensure your contact details and address are correct to avoid delays.
Order Tracking
Once your order is shipped, you may receive a confirmation message or tracking details via SMS or email (if available).
Incorrect Address or Failed Delivery
If a delivery fails due to an incorrect address or unreachable contact number, the customer will be responsible for any additional shipping charges.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with clear pictures for assistance.
Contact Us
For any shipping-related questions, feel free to contact us at:
📧 primepaks.store@gmail.com